Get in Contact with
Sussex Tree Specialists
We welcome all enquiries from residential to commercial customers.
Our commitment to service and quality is matched only by that of our safe working practices, we always ensure that the safety of our customers, members of the public and staff are prioritised. Everything we do at Sussex Tree Specialists is driven by customer satisfaction and when commissioning our services, you can be assured that you are in the hands of skilled operators with years of professional experience.
For more information or to book a site visit please contact us:
*Please note in some cases we can offer a guideline estimate over the phone; however, we will need to survey the tree/s on site to provide you with a full quote for the work.
Looking for a tree surgeon with a
higher standard of service?
To contact Sussex Tree Specialists and discuss your requirements please use any of the contact methods below.
Our office telephone hours are from 9-5. You can also contact STS directly on the 24hr number below.
If you’d prefer to email to discuss a project or service or just have a general query please get in touch with us hello@sts.co.uk
We look forward to working with you
To contact Sussex Tree Specialists and discuss your requirements please use any of the contact methods below.
Our office telephone hours are from 9-5. You can also contact STS directly on the 24hr number below.
If you’d prefer to email to discuss a project or service or just have a general query please get in touch with us hello@sts.co.uk
Our Working Process
You may be wondering what will happen once you’ve contacted us.
Step 1: Contact & Appointment.
Once you have contacted us, one of our Business Support Team will be in contact to arrange an appointment.
Step 2: Site Survey.
Once we have had a chat to find out what you require, the arboriculture manager will:
- Undertake a visual inspection of the tree(s)
- Provide advice on the health, condition, and safety of the tree/s.
- Assess the site e.g., the proximity of trees to buildings, low light levels or legal issues.
- Identify and offer advice on any pests or diseases.
- Produce a detailed works specification for inclusion in your quotation.
Step 3: The Quotation.
Once we have completed our site visit, you will receive a detailed, fixed priced quotation.
Step 4: Your Acceptance & Checks.
If you accept our quotation, we will undertake Tree Preservation Order (TPO) and Conservation Area Controls (CA). This is a crucial step as it protects you against unauthorised work.
Should TPO or CA restrictions exist, we will inform you and apply for tree works on your behalf.
Step 5: The Day of Works.
On the scheduled day of works we will:
Contact you on arrival and re-confirm the work specification.
Start by making the site safe.
Conduct the works specified, taking care of surrounding areas.
Remove debris and leave the site clean and tidy.
Check that you are totally satisfied with the work before leaving.
Step 6: Feedback
You will receive your invoice and will be offered the chance to provide feedback on your experience of STS during each step. Your views are important to us so that we can ensure that we always deliver a high standard of customer service.
